📋 Terms & Conditions

Effective Date: August 6,2025

Clinic Name: Astoria Animal Hospital

Location: Astoria, NY USA

1. Acceptance of Terms

By accessing or using our services, website, or visiting our clinic, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Offered

We provide veterinary services including, but not limited to:

Wellness exams
Vaccinations
Surgery
Dental care
Diagnostics
Emergency care
Boarding
Grooming
Health certificates
Euthanasia services

All services are subject to availability and may require prior booking.

3. Appointments and Cancellations

Appointments are encouraged to ensure availability. We reserve the right to charge a cancellation or no-show fee for missed appointments without 24-hour notice.

4. Payments

Payment is due at the time services are rendered. We accept [list accepted payment methods: cash, credit/debit cards, etc.]. A deposit may be required for certain procedures or hospitalizations.

5. Medical Records

You have the right to request copies of your pet’s medical records. We reserve the right to charge a reasonable administrative fee for record requests.

6. Pet Behavior

All pets must be under control while on the premises. Aggressive pets must be disclosed in advance. We reserve the right to refuse service for safety reasons.

7. Website Content

Information provided on our website is for general informational purposes only. It is not intended to substitute professional veterinary advice, diagnosis, or treatment.

8. Limitation of Liability

While we strive to provide the highest level of care, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our services or website.