🔒 Privacy Policy — Astoria Animal Hospital
At Astoria Animal Hospital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our clinic or using our website.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email address, and emergency contact.
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Pet Information: Pet name, breed, age, medical history, and vaccination records.
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Payment Information: Credit/debit card details (processed securely), billing address, or insurance details.
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Website Data: IP address, browser type, and pages visited (if using our website).
2. How We Use Your Information
We use your information to:
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Schedule and manage appointments
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Provide medical treatment to your pet
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Send appointment reminders and health updates
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Process payments and insurance claims
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Respond to your inquiries
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Improve our website and services
3. How We Protect Your Information
We use industry-standard security measures to protect your data, including:
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Secure digital record systems
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Limited access to sensitive data
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Encrypted payment processing
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Routine monitoring and staff training
4. Sharing Your Information
We do not sell or rent your information. We may share it only when:
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Referring to a specialist or emergency hospital
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Processing insurance claims
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Required by law or court order
5. Your Choices
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You may request access to or correction of your personal data.
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You may opt out of non-essential emails or texts at any time.
6. Cookies & Website Tracking
Our website may use cookies to enhance your browsing experience and gather basic analytics. You can disable cookies in your browser settings if you prefer.
7. Policy Updates
We may update this policy from time to time. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have questions about this policy or how your information is handled, please contact us at:
📍 Astoria Animal Hospital
📞 (718) 685-2484